Industry Standard Server Support (ISS) by WNC Global Services

Well respected for offering best-of-breed technology solutions, our clients with Dell™, HP™/Compaq™, IBM™, Supermicro™ and other Wintel based platforms can realize many benefits for including WNCGS support coverage.  We offer ISS clients reduced downtime and a much lower cost of ownership for their technology assets.

Our ISS Support includes the full spectrum of support solutions that WNC Global Services has to offer.

Critical Plus (High Availability Support): for systems and applications that are critical to your company's business. This program provides an on-site engineer within 4 hours, 7 days a week, 24 hours a day to ensure a quick recovery in case of system failure.

Elite (Business Week Support): for systems and applications in need of standard 8 x 5 Monday through Friday support.

Standard (Standard System Support): for system service throughout the business week. This program provides next day on site support, Monday through Friday.

General Notes: Not all service levels are available in all cities. Up charges may apply for "out of service area" coverage.  For details and pricing, please contact WNC Global Services.